Going above and beyond
for our team.
Sky Quest is growing and we’re looking for great pilots, mechanics, trip support and administrative staff to help us continue our mission of providing world-class aviation services to our global clientele. Come work in a fun-loving culture that’s been consistently recognized as a Top Workplace as well as one of the fastest growing companies in the region.
Career Openings
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Trip Support Coordinator - Weekend
As a Trip Support Coordinator, you’ll be a crucial link in the chain of ensuring safe, efficient, and enjoyable travel. Your role will encompass coordinating logistics, adhering to regulations, and providing top-notch customer service. From arranging catering to assisting with ground transportation, your attention to detail and commitment to quality will set the tone for exceptional journeys.
Key responsibilities
- Manage logistics of trips for aircraft owners and charter clients
- Coordinate catering services to elevate in-flight experiences.
- Arrange rental vehicles and driver services for upcoming and active flights.
- Ensure compliance with regulatory requirements and crew acknowledgments.
- Maintain clear communication channels, sharing trip details with clients.
- Monitor weather conditions for potential travel disruptions.
- Provide real-time flight updates to passengers, maintaining peace of mind.
- Collaborate with the Ground Support Team on various operational aspects.
- Extend a warm welcome to passengers at Cleveland Hopkins Airport.
Qualifications
- A minimum of one year in aviation or related fields is essential.
- Exposure to international operations is advantageous.
- Thriving in a dynamic, fast-paced team environment is your forte.
- Exceptional communication skills are second nature to you.
- Your ability to maintain positivity in both team and individual settings stands out.
- Customer service excellence drives your professional ethos.
Work Schedule
- Wednesday thru Saturday 11 am – 7 pm
- On-call duty once a week (Saturday PM )
Competencies:
- Flexibility to accommodate varying schedules, including evenings and weekends. Proficiency in multitasking and managing assignments effectively.
- Detail-oriented approach to ensure accuracy in all tasks.
- Strong customer focus, both in person and over the phone.
- Proficiency with Microsoft Word, Excel, Outlook, and Chrome.
- Familiarity with tools like Slack, Asana, or equivalent project management software.
Security Clearance:
In line with airport security regulations and protocols, successful completion of TSA security background checks is a requirement for the Ground Security Coordinator positionJob Type: Full-time
Pay: From $46,341.00 per year
Education: High school or equivalent (Required)
Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
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General Inquiry
Sky Quest, one of the largest aircraft management and charter companies in the country, headquartered in Cleveland, Ohio employs a staff of more than 100+ professionals consisting of pilots, aircraft technicians, schedulers, office & ground support team members. Voted a Top Workplace for six consecutive years, Sky Quest’s success can be attributed to its talented and dedicated team members who are committed to providing exceptional world class service focused on Safety, Service and Professionalism.
We’re always looking for great people to join our pilot, trip support, and administrative crews. If you are interested in a career at Sky Quest, please submit your résumé through the form on this page and we will get back to you about available opportunities. Thank you for your interest!
Why Sky Quest?
We’re a family-owned company who operates and manages Northeast Ohio’s largest fleet of private jet aircraft and we’ve made a name for ourselves in both the way we conduct business and the way we treat our employees. Since our founding in 2001, we’ve grown exponentially by providing clients with exceptional service— fueled by a team culture that emphasizes work-life balance, top-notch pay & benefits, and plenty of team comradery. Our philosophy is simple: we treat our people well and they treat our clients well, and together, we build a company we’re proud of.
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Compensation & Benefits
- 6% 401(k) company match
- Subsidized medical & dental coverage
- Paid vacation & holidays
- Overtime & Pop-up Pay
- Profit sharing
- $5k stipend for a personal trip at 10 Years
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Career Growth
- Promote from within culture
- Paid professional ongoing training
- Leadership training opportunities
- Pilot seat position & aircraft advancement opportunities
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Work Life Balance
- Flexible scheduling
- Minimal commute
- Guaranteed weekends & known days off
- Company events for the whole family
- Season tickets to Browns & Cavs games
- Company vehicles for personal use
Cleveland: A Hidden Gem
Sky Quest is based out of Cleveland’s Hopkins Airport (CLE), giving our team members the incredible benefits of living in a true “hidden gem” region with low cost of living and some of the nation’s best neighborhoods, schools, dining, outdoor lifestyle, and entertainment amenities. There’s a reason people say “Cleveland Rocks”.
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Low Cost
- 22% lower cost of living
- Affordable housing/land
- Low taxes in many communities
- Higher purchasing power
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Quality of Life
- 30 Diverse, high-quality neighborhoods
- Nationally recognized school systems
- Award-winning restaurants & nightlife
- 100+ Incredible golf courses
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Lifestyle Amenities
- NFL, MLB, and NBA teams
- Rock & Roll Hall of Fame
- Cuyahoga National Park & Lake Erie
- 21,000+ acres of Metroparks
Ready to Join Our Crew? Apply Now
Sky Quest, LLC is an equal opportunity employer. It is our policy to provide equal opportunity to all applicants and to prohibit any discrimination due to race, color, religion, sex, sexual orientation or gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.